Purelab TechPRO
Corporate IT Security
We protect businesses of all sizes from all kinds of cyber threats.
Purelab TechPRO
Assistenza IT All-Inclusive
Una rivoluzione senza pensieri e a misura di business. Una soluzione di livello enterprise, gestita e flessibile.


Chat or phone?
Would you like to speak directly with our staff? Use the CHAT on this page or CALL US on the single number
+39 0221118104
Our switchboard is open from Monday to Friday, 9 a.m. to 1 p.m. and 2 p.m. to 6 p.m.
You are in very good company.
Numerous companies have chosen Purelab for their security.
We want to provide you with peace of mind, which is why we offer a new and efficient corporate cybersecurity service to suit every reality. You can count on our availability at all times, interact with a single point of contact and concentrate on your business without worries.

We are a Managed Security Service Provider (MSSP) and offer 360° IT support including:
- Unlimited Help Desk, Remote and Telephone for any fixed or mobile corporate endpoint.
- On Site support with planned and/or on-demand activities.
- IT consulting for cybersecurity and your digital transformation.
Have you ever thought about how much a cyber attack could cost your company? The threat is real and the damage can be devastating.
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IRRETRIEVABLE LOSS OF COMPANY DATA |
Imagine losing all your company’s documents, contracts and files forever. A cyber attack can wipe out years of work and compromise your business in an instant.
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COMPLETE SHUTDOWN OF COMPUTER SYSTEMS |
A hacker attack can bring computers, printers, management systems and servers to a standstill, crippling your business. Imagine the financial losses and inconvenience to your customers.
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UNDUE ACCESS BY COMPETITORS |
Your competitors could steal your business secrets, marketing strategies and future plans. A cyber-attack can put your competitive advantage at risk.
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DESTRUCTION OF SENSITIVE DATA |
Think about your and your customers’ sensitive data. A data breach can expose you to serious risks, exposing everyone to strategic and private information, damaging your reputation and the trust of your customers.
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HEAVY FINES FOR VIOLATING THE GDPR |
The authorities can fine your company hundreds of thousands of euros if it does not comply with privacy regulations such as the GDPR. A real risk not to be underestimated.
PurePlan. Everything your IT structure needs. In 5 steps.
Don’t wait until you suffer an attack to take action. A proactive approach to cyber security allows you to detect and prevent threats before they become a problem.
01. Data Backup and Disaster Recovery
An up-to-date and functioning backup is like an insurance policy for your company. In the event of a cyber attack, you can restore your data and minimise the damage.
02. External network monitoring
Whoever manages the company network may have grey areas. External monitoring by experts provides a comprehensive and unbiased view of vulnerabilities in corporate security systems, including through the use of Penetration Tests and Vulnerability Assessment activities.
03. Antivirus and firewall
Antivirus and firewalls are not enough, they are indispensable. Installing them correctly and monitoring them constantly is essential to block intrusions and malware. We’ll take care of it!
04. GDPR-compliant data management
The GDPR imposes strict rules on data management. Is your company compliant? Don’t risk hefty fines and reputational damage.
05. Security culture
70% of cyber attacks succeed because of human error. Training and sensitising your employees is key to creating a security culture in your company.
Do you have any doubts?
Your answer may be here, among our FAQs. And if you can’t find it, you can always contact us, also on Whatsapp, or make a phone appointment with our team.
A Managed Service Provider (MSP) is a provider of its own and third-party IT services that provides managed services, such as IT support and maintenance, to organisations. MSPs typically manage and maintain the IT infrastructure and IT systems of their customers, allowing for better control and cost savings than traditional in-house IT departments.
An MSP such as Purelab can help organisations reduce IT costs, increase efficiency by providing enterprise-class support, and free up valuable internal staff time. MSPs also provide expertise and experience in areas of IT that may not be available in-house and can help organisations stay up-to-date with the latest technologies and security threats.
Technology: Choosing Purelab means faster access to new technologies. We will upgrade and suggest more advanced solutions.
Expertise: Purelab will always have specialised, trained and up-to-date staff, without the need to hire dedicated staff in-house.
Updating: Purelab will keep your system up-to-date, scheduling interventions over time.
Monitoring: Staff will actively monitor your IT infrastructure, intercepting issues and resolving them without notification from you.
Security: specialised staff, continuous updates, proactive monitoring and state-of-the-art technology will ensure greater security.
Scalability: if a server capacity or storage space is insufficient for your company’s needs, we will be able to upgrade within hours, sometimes minutes.
Savings: management and upgrade costs will already be part of the contract between the two parties. In addition, proactive monitoring and scheduling of interventions will significantly decrease the time invested in maintenance and support, and also offline and downtime.
Relying on Purelab as a Managed Service Provider means obtaining the services and benefits of an IT department but in an outsourced manner. Through the services provided by Purelab, companies can improve their business processes, optimising and accelerating their business. Purelab is the partner that develops innovative solutions by proactively responding to its customers’ needs.
The cost of our services can vary depending on the needs and size of the organisation. In many cases, organisations can save money by using our managed services, which are often cheaper than in-house IT departments.
It is difficult to communicate a standard amount because it varies depending on the services and the objectives the business needs. Purelab PRO-FLAT is a fixed monthly fee service, calculated according to the number of workstations and/or services that the customer intends to entrust to us. Our basic support plan is worth less than the cost of one coffee per day per endpoint.
It is delivered through a FLAT pricing model with recurring fees, a subscription-based sale (i.e. like Netflix and Spotify!) that allows you to pay for technology not for ownership but for the actual use you can make of it to achieve your business goals.
Small and medium-sized enterprises (SMEs) typically have limited IT skills and equipment but, at the same time, want to benefit from the productivity gains that can be ensured by increased use of digital technologies. Partnering with Purelab can enable SMEs to handle particular peak times with more agility without the need for costly investments in hardware and software. Thus responding to the needs of those customers looking to move from initial capital expenditure to an ongoing operational expenditure model.
Large enterprises may be interested in using the services of Managed Service Providers, first and foremost to cut IT-related costs. But also to enjoy the benefits of new platforms, technologies and infrastructures in a shorter time frame than in-house projects.
Purelab offers monitoring and reporting services to help organisations understand the performance of their IT infrastructure and systems. These services can help organisations identify potential problems before they become serious.
With a ‘classic’ IT support service:
- You only call him when you already have a problem;
- He works on call and will invoice you for the hours worked, (and someone will have to control the costs…);
- Total lack of budget control;
- Incompatible with Smart Working.
With the Purelab TechPRO service:
- We will take care of all problems, even before you know it, through 24/7 proactive monitoring;
- We will always work with the goal of prevention, and will therefore ask you for a fixed monthly amount related to your infrastructure;
- You will have IT budget forecasting capabilities and full control over spending;
- The services are delocalised and fully compatible with Smart Working.
We have consolidated experience with SMEs, our typical customer is in fact an SME that has 2 to 100 workstations and does not want to spend huge budgets on IT infrastructure, servers, etc. etc. and therefore chooses to completely outsource the service but with the aim of preserving maximum security and productivity. Our services are also easily adapted to the needs of freelancers and medium-sized companies.
Our team of qualified technicians is ready to provide you with assistance and advice for all your needs, Monday to Friday from 9 a.m. to 6 p.m., but we also offer 24/7 on-call and emergency services on public holidays.
Purelab offers its IT technical support service throughout the Lombardy region.
We are also able to provide support in the city of Rome.
The NIS2 (Network and Information Security Directive 2) is a European regulation that came into force on 16 January 2023 and strengthens cybersecurity requirements for companies operating in critical sectors such as energy, transport, digital infrastructure, banking and healthcare.
The NIS2 Directive applies to a wide range of companies, including:
- Operators of essential services (OSEs) in sectors such as energy, transport, water, wastewater, waste and healthcare;
- Digital service providers (DSPs) such as online platforms, search engines and cloud computing services;
- Public sector entities.
NIS2 compliance obligations vary by industry and company size. However, in general, companies will need to:
– Implement risk management measures to identify and mitigate cyber risks
– Adopt security measures to protect their systems and data
– Report security incidents to the appropriate authorities
– Have business continuity plans to ensure resilience to IT disruptions
Purelab is an IT company based in Treviglio (Bergamo, Italy) with experience in implementing IT security and compliance measures. We can help your company comply with NIS2 by providing:
– IT risk assessments and gap analysis
– Development and implementation of NIS2 compliance plans
– Implementation of technical and organisational security measures
– Information security training and awareness-raising for employees
– Continuous monitoring and compliance support
Purelab has a team of IT security experts with in-depth knowledge of the NIS2 Directive. We offer customised, cost-effective solutions to help businesses of all sizes comply with NIS2 requirements.
Contact us today to learn more about how we can help you comply with NIS2 and protect your business from cyber threats.
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Sectors in which we operate
Your own team
Professional services
Law firms, professional accounting and tax firms.
Logistics and Transport
We provide companies in the transport and logistics sector with the best solutions to guarantee their customers fast and reliable IT systems.
Non-Profit and Third Sector
You make a positive impact in the world and we help you. We support organisations of all sizes in their digital transoformation.
Public administration
We accompany territorial and national public bodies towards digitisation, through the adoption of innovative organisational models.
Travel and catering
We are the ideal IT partner for your business, offering tailor-made services, hardware and software products and dedicated support for the hospitality and catering industry.
Retail e Consumer
We provide IT support for chains and shops through multilingual teams, available 7 days a week.
Entertainment & Media
We help the media and entertainment industry to achieve better results through valuable and secure tools for productivity, creative collaboration and teamwork anywhere, anytime.
Industrial manufacturing
We support Italian companies and SMEs in the manufacturing sector through consultancy services and advanced and innovative technological solutions.
Pharmaceuticals & life sciences
We offer services for the design and management of IT and digital workplace architectures, cloud solutions, cybersecurity and platform support to host your pharmaceutical and medical ERP
Finance, Banking & insurance
We offer the banking and insurance industry modern IT systems and professional support at every level.
Real estate
Real estate franchises or independent agencies rely on us for their digital transformation.
Healthcare
We offer new technologies for digitizing the health care system, supporting professionals in the public and private sectors.
Fashion
From onboarding a new employee, to complete renewal of ‘IT hardware, we support fashion companies with 360-degree assistance
Engineering and Architecture
The ideal support for your design or architecture studio. Entrust us with your workstations or render farm.
01.
24/7 on-site and remote IT support
03.
Fault prevention, proactive monitoring and scheduled service
04.
Virtualized environments (Hyper-V, WM Ware) and dedicated servers
05.
Installation, consulting, maintenance of enterprise networks
06.
Installation of wireless networks (WiFi) and hotspot systems
01.
External network monitoring
02.
GDPR-compliant data management
03.
Firewalls and navigation blocks
04.
Backing up to NAS and restoring data
07.
Data recovery from HDD and USB key
08.
NIS2 Directive Implementation